About Us
Your Strategic Partner for Sustainable Dealer Growth
Combining deep industry expertise, proactive innovation, and trusted partnerships, we streamline your operations, strengthen customer relationships, and support long-term, profitable growth.
VitalEdge provides dealer-focused solutions designed exclusively for equipment dealerships.
Driving Dealer Success, Today and Tomorrow
We proudly support over 4,300 dealership locations in more than 20 countries, guided by a global team of 750+ industry experts. With extensive OEM partnerships, advanced technology solutions, and proactive innovations, we empower dealerships to achieve lasting growth and deliver outstanding customer experiences.
Empowering Equipment Dealerships Worldwide
VitalEdge exists to empower dealerships to grow by simplifying their technology and operations. Driven by a passion for dealer success, our innovative, integrated platforms free dealerships from technical complexity, allowing them to focus on their customers, equipment, and long-term strategy. With deep industry expertise and proactive innovation, our mission is clear: enable dealerships globally to deliver exceptional customer experiences, operate efficiently, and achieve sustainable, profitable growth.
A Legacy Built on Dealership Success
VitalEdge was formed in 2023 by strategically uniting two industry leaders: e-Emphasys, founded in 2000, and IntelliDealer, with roots dating back to the 1980s. This merger combined over 60 years of deep dealership expertise and innovation into one powerful entity. Since then, we’ve expanded our global presence, now supporting thousands of dealerships worldwide with industry-specific solutions, proactive innovations, and strategic partnerships designed specifically for their ongoing success.
Rooftops Served Worldwide
Global Industry Experts
Dedicated Developers Driving Innovation
Customer Service and Support Specialists
Leading OEM Integrations
Why us?
Why Dealers Choose VitalEdge
VitalEdge is more than technology, we’re your dedicated dealership partner. Built on decades of deep industry experience, we offer proactive innovation, exceptional support, and tailored solutions that empower dealers to simplify operations, enhance customer satisfaction, and drive sustainable growth.
Purpose Built Innovation
Designed specifically for equipment dealerships, our technology streamlines operations to drive measurable efficiency and exceptional customer experiences.
Transparent, Predictable Results
Honest communication and clearly defined outcomes ensure you can confidently plan, execute, and measure your dealership’s growth.
Long-Term Platform Assurance
Continuous investment in both e-Emphasys ERP and IntelliDealer DMS protects your technology investment, providing stability and growth for years ahead.
Simplified, Integrated Technology
Consolidate your software stack, reduce complexity, and refocus your team’s energy on customers, equipment performance, and profitability.
Empowered Decision Making
Retain complete ownership and control of your data, enabling smarter, faster decisions that directly enhance customer satisfaction and business results.
Executive Leadership Team
Our leadership team blends deep dealership expertise, industry insight, and innovative vision to deliver proactive solutions that drive VitalEdge and our customers’ success.
Our Values
VitalEdge is driven by core principles that shape our culture, guide our interactions, and empower the equipment dealers we serve.
Client Focus
We maintain a sharp focus on always delivering an exceptional client experience, whether a client is external or internal.
Fiscal Responsibility
We operate in a fiscally responsible manner on behalf of all our stakeholders: investors, associates and clients.
ONE Team
We operate as ONE team, regardless of our functional disciplines or geographic locations.
Continuous Innovation
We seek to innovate in our approach to technology, process and people because innovation is the reason we exist; it’s our driving force and key differentiator.
Our Memberships & Associations
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Contact Us
We’re here to help you with solutions, technical support, and ongoing dealership success.
Join the Team
Be part of a passionate, innovative team committed to empowering dealerships and driving industry growth. Explore rewarding career opportunities with VitalEdge.
