IntelliDealer DMS
Integrated Applications
IntelliDealer offers intuitive, integrated applications specifically designed to support essential dealership functions and roles. These purpose-built solutions streamline your daily operations, enhance customer interactions, and help you efficiently capture new revenue opportunities.
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Streamlined Equipment Inspection Management
IntelliDealer’s Equipment Inspection solution helps dealerships simplify inspections, ensure compliance, and enhance fleet reliability. Digitize your inspection processes with intuitive tools, accurate real-time reporting, and proactive management to boost uptime and customer satisfaction.
- Key Benefits
- Simplified Inspection Workflows: Easily digitize and manage inspection routines.
- Enhanced Fleet Reliability: Proactively identify issues to minimize downtime.
- Real-time Compliance & Reporting: Improve accuracy and simplify regulatory compliance.
- Mobile-Friendly Inspections: Empower your team to perform inspections quickly and efficiently.
- Improved Customer Satisfaction: Increase equipment availability, reliability, and trust.
Efficient Field Service Management
IntelliDealer’s Field Service solution streamlines technician scheduling, optimizes dispatch, and enhances productivity in the field. Empower your service team with mobile access to real-time data and proactive tools, reducing downtime and delivering exceptional customer experiences.
- Key Benefits
- Optimized Technician Scheduling: Quickly schedule and dispatch field technicians efficiently.
- Real-Time Mobile Access: Equip your field team with instant access to critical customer and equipment data.
- Enhanced Service Productivity: Streamline service tasks to reduce downtime and increase customer satisfaction.
- Proactive Service Management: Anticipate customer needs and proactively manage field operations.
- Improved Customer Experience: Deliver faster, more responsive service interactions, strengthening relationships.
Empower Customers with Self-Service & eCommerce
IntelliDealer’s Self-Service & eCommerce solution provides customers convenient, online access to parts ordering, equipment details, and service requests. Streamline dealership operations, enhance customer interactions, and generate additional revenue opportunities with user-friendly digital tools.
- Key Benefits
- Convenient Online Parts Ordering: Simplify purchases, boost parts sales, and improve customer satisfaction.
- Enhanced Customer Experience: Enable customers to quickly manage their accounts, equipment, and service needs online.
- Increased Efficiency: Reduce administrative workload through automated and self-service processes.
- Streamlined Communication: Improve clarity and responsiveness by providing customers with immediate online access to dealership services.
- New Revenue Opportunities: Leverage digital tools to identify and proactively address customer needs, driving incremental sales.
Optimize Your Service Scheduling Efficiency
IntelliDealer’s Service Scheduling simplifies service management by streamlining technician assignments, automating workflows, and enhancing productivity. Reduce downtime, accelerate service response, and boost customer satisfaction with proactive scheduling tools designed for equipment dealerships.
- Key Benefits
- Efficient Technician Scheduling: Quickly assign and manage service jobs to enhance technician productivity.
- Automated Workflow Management: Automate service processes to streamline dealership operations and improve accuracy.
- Proactive Service Operations: Anticipate customer service needs and proactively manage resources to minimize downtime.
- Enhanced Customer Satisfaction: Provide faster, more accurate service, increasing customer loyalty.
- Real-time Visibility: Access up-to-date information on service status, technician availability, and resource allocation.
VitalEngage
Connect with customers instantly through a fully integrated SMS/MMS solution within IntelliDealer. From service updates and quote approvals to payment reminders, VitalEngage empowers dealership teams to communicate efficiently and deliver a seamless customer experience across every department.
- Key Benefits
- Message customers directly in IntelliDealer for faster communication
- See all interactions across service, parts, rental, and sales
- Stay responsive with automated replies and alerts
- Share quotes, invoices, images, and payment links with ease
- Keep a secure record of every customer conversation
See How IntelliDealer DMS Fits Your Dealership
Request a personalized demo, tailored specifically to your dealership’s unique needs, industry challenges, and operational goals. Discover exactly how IntelliDealer DMS can streamline your processes, boost customer satisfaction, and drive sustainable growth.
Integrated Applications – IntelliDealer FAQs
What does the Self-Service & eCommerce application include?
Dealerships can offer customers 24/7 access to parts ordering, equipment details, and service requests—reducing admin time while creating new revenue opportunities.
How does VitalEngage enhance communication across IntelliDealer applications?
VitalEngage enables SMS and MMS communication directly within the DMS, keeping all messages, updates, and confirmations connected across the dealer management system.
How can IntelliDealer’s Service Scheduling tool improve dealership efficiency?
Service Scheduling automates technician assignments and provides visibility into workloads, reducing scheduling conflicts and improving turnaround times.
What advantages does the Field Service Management application provide?
This app streamlines scheduling and gives field teams mobile access to real-time data, helping technicians complete jobs faster and provide more responsive service.
How does the Equipment Inspection application improve uptime and compliance?
The Equipment Inspection module digitizes inspection routines, captures results, and flags issues early, helping reduce downtime and maintain compliance.
How do IntelliDealer’s integrated applications enhance the overall DMS experience?
These connected solutions plug directly into the IntelliDealer platform, expanding functionality across inspections, service, rentals, and customer engagement—without complicating workflows.