
EQ: The Missing Ingredient For AI Adoption
AI never has a bad day—but people do. We get overwhelmed. We’re frustrated when we feel like we aren’t heard. We worry about our future and how to manage conflicts.
That’s why, as long as people are in the workplace, emotional intelligence will play a critical role in the success of AI initiatives.
I may be a tech guy, but I read a lot about emotional quotient (EQ), which is one way of measuring emotional intelligence, because I’ve seen soft skills make a huge difference in the success of digital transformation.


